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In September 2006 Mascott employed Rosena as Receptionist/Administrator. Rosena plays an important role in the company as the first person the public, clients and other people will communicate with when contacting the company. Other duties performed by Rosena include.
- Answering/Transferring of telephone calls
- Processing In/Outgoing mail
- Typing/Generating letters and reports
- Updating database of purchase invoices
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